Anker Soundcore Life Q20 Hybrid Active Noise Cancelling Headphones,

All products sold are with a warranty unless otherwise stated. If the product is found faulty after delivery, please contact us to arrange the return of the product. Please provide us with the following details when you contact us:  More Info

Items deemed Dead on Arrival (DOA), Damaged in Transit, Faulty or Delivered IncorrectlyIf you receive any product that is dead on delivery, damaged during the delivery or incorrectly delivered, please contact our Customer Service team who will discuss your particular concerns and work with you to resolve the issue. This may mean the product needs to be returned with suitable packaging (preferably with its original packaging) to prevent damage in delivering the product back to us More Info